Cross Functional Leadership

Negotiation

I crafted solutions to Supplier Performance disputes by negotiation resolution between Merchandising, Supply Chain Compliance Policy and Suppliers.

Result

Ensured continuity of supply during dispute process

Suppliers educated on Compliance Policy avoiding future disputes

Problem Solving

I like to build networks between teams to solve process and system issues. For example, I established a communication structure between EDI and Supplier Performance teams to resolve failed ASNs.

Result

Improved operational performance for both teams

Change Management

By understanding the impact of an organizational restructure on the Import process, I led the integration of the After Sales Service Program (ASSP) into the Imports and Merchandising processes.

Result

Process established for ASSP team to integrate into Imports Request for Proposal and Merchandising assortment decisions